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Using Your Hearing Aid

Using Your Custom Hearing Aid

Example Shown: Right Ear Hearing Aid

Before using your hearing aid, place the battery into the battery compartment. Using the fingernail of either your thumb or forefinger of your other hand, pull the tab on the battery compartment outward until the compartment swings open all the way.

Place the proper size of battery into the battery compartment, observing the correct polarity. The "+" sign on the battery must match the "+" sign stamped on the top of the battery compartment door

Gently close the battery compartment door. Avoid forcing the battery door shut. If it does not close easily, check to see if the battery was inserted properly. Once the battery is in its proper position, your aid is ready to operate.

If your model has automatic volume control, volume will change according to the listening environment without any effort on your part.

To turn the aid on, insert the battery and close the door. To turn off your aid, open the battery door fully so that no contact remains.

If your hearing aid is equipped with an on-off/volume control wheel, rotate the wheel away from your face as if it were in place. This makes certain it is "off" before placing it in your ear.

To turn the aid "on" and increase the volume when the aid is in your ear, place your index finger gently against the wheel and rotate it towards your face. Full volume has been reached when the wheel stops.

To reduce the volume, rotate the wheel in the opposite direction. When you reach the stop, the aid is off.

Do not force the volume control past the stop in either direction.

Make it a habit to remove the battery every time you take off your hearing aid.

Health Considerations

If soreness or skin irritation develops in the ear, discontinue wearing your hearing aid, and bring the aid to your Audiologist. Minor fit adjustments and polishing can often correct this condition. If soreness persists discontinue wearing the hearing aid and see your physician. If excessive earwax accumulates when wearing your hearing aid, consult your Audiologist.

Using Your Behind-the Ear Hearing Aid

Gently insert the earmold and tubing supplied by your Audiologist into the earhook of the hearing aid.

Inserting the Aid

Take the earmold between your thumb and index finger. Gently work the aid into its proper position by slightly adjusting it until the earmold is firmly seated in your ear. Then lift the hearing aid over the top of your ear and adjust it to fit behind your ear. Press it in gently for a secure and comfortable fit.

Removing the Aid

When removing the aid from your ear, gently push on the back of the ear to help release the earmold and gently pull it out (as illustrated).

Behind-the-Ear Earmold Maintenance and Care

The earmolds should be cleaned daily by wiping them with a tissue or a soft cloth. When necessary, remove the earmold from the hearing aid and soak in a mild soap solution and wipe it dry. Never immerse the hearing aid!

Allow the earmold to completely dry overnight before reconnecting it to the hearing aid.

If the earmold is not dry, do not attach it to the hearing aid as this can cause damage. Do not use a hair dryer, oven or microwave oven to dry the earmold.

Always store your hearing aid inside its case. A soft carrying pouch is also included for your convenience when traveling.


Your hearing aid may be equipped with an audio input system. This enables you to connect your hearing aid into other audio sources such as a tape recorder, television, infrared or FM receiver. It can be useful for adults in difficult listening situations and for children using auditory training equipment in classrooms, for example.

Because the sound is coming directly from the sound source to the hearing aid by means of a connecting wire, the signal is clearer and unaffected by poor room acoustics.

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